Privacy Policy

At Salt Gang, your privacy matters to us. We only collect the information we need to serve you better, and we’ll never sell or misuse your details.

1. What Information We Collect

When you shop with us, we may collect:

  • Your name and contact details (like email, phone, and delivery address).

  • Payment details (processed securely through our payment partners — we don’t store your card numbers).

  • Order history, so we can keep track of what you’ve purchased and help with any issues.

  • Optional information you share with us (like feedback or product reviews).

2. How We Use Your Information

We use your details to:

  • Process and deliver your orders.

  • Send you order updates and tracking info.

  • Improve our products and customer experience.

  • Occasionally, send you special offers or news (if you’ve opted in to marketing).

3. Sharing Your Information

  • We only share your information with trusted partners (like couriers and payment providers) so your orders can be fulfilled smoothly.

  • We never sell your personal details to anyone.

4. Marketing & Communication

  • If you subscribe to our mailing list, you may receive emails about new products, promotions, or updates.

  • You can unsubscribe anytime by clicking the link in the email or contacting us directly.

5. Keeping Your Information Safe

  • We take reasonable steps to protect your information with secure systems and trusted third-party services.

  • While no system is 100% perfect, we work hard to keep your details safe.

6. Cookies & Website Use

  • Like many websites, we use cookies to improve your browsing and shopping experience.

  • Cookies help us remember your preferences and see what’s working on our site. You can adjust cookie settings in your browser anytime.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections if any details are inaccurate.

  • Opt out of marketing communications.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about your privacy, please get in touch at saltgangau@gmail.com